Shipping & Return

DELIVERY
FREE SHIPPING ON PURCHASES OVER $100.
DELIVERY FEE IS APPLIED TO ALL ORDERS UNDER $100 
ALL ORDERS WILL BE SHIPPED WITHIN 7 WORKING DAYS FOLLOWED BY A TRACKING NUMBER.
INTERNATIONAL DELIVERY TIMES VARY DEPENDING ON DESTINATION.
THE PRICES ON OUR SITE ARE IN EUROS AND US DOLLARS.
IMPORT TAX IS A TAX IMPOSED BY A GOVERNMENT ON GOODS FROM OTHER COUNTRIES. EACH COUNTRY HAS THEIR OWN IMPORT TAXATION LEGISLATION AND DUTY PERCENTAGE. PURCHASERS IMPORTING GOODS ARE RESPONSIBLE FOR HANDLING ANY DUTIES AND TAXES INCURRED, AND WILL NEED TO WORK WITH CUSTOMS TO SETTLE ANY AMOUNTS OWED.

RETURNS AND EXCHANGES
IF YOU ARE IN ANY WAY UNHAPPY WITH YOUR GOODS, RETURNS FOR FULL REFUNDS OR EXCHANGES WILL BE ACCEPTED WITHIN 14 CALENDAR DAYS OF DELIVERY. ITEMS RETURNED OUTSIDE THAT PERIOD WILL ONLY BE REFUNDED IF THE RETURN HAS BEEN AUTHORISED BY OUR CUSTOMER SERVICE TEAM. WE WILL ONLY ACCEPT RETURNS OF ITEMS THAT ARE UNUSED AND PACKAGING INTACT. PLEASE NOTE THAT YOUR STATUTORY RIGHTS ARE NOT AFFECTED.
TO RETURN AN ITEM, PLEASE CONTACT INFO @ EAR-ON.COM
WE AIM TO PROCESS ALL RETURNS WITHIN 48 HOURS OF REACHING US AND WILL EMAIL OR WRITE TO CONFIRM WHEN THIS HAS BEEN DONE. DEPENDING ON WHOM YOU BANK WITH, REFUNDS MAY TAKE A FURTHER FEW DAYS TO SHOW UP ON YOUR CARD STATEMENT.
ITEMS PURCHASED AS ‘FINAL SALE’ ARE NOT ELIGIBLE FOR RETURN OR EXCHANGE, UNLESS THE PRODUCT HAS A MANUFACTURING DEFECT.